PRIVACY POLICY

Welcome to Choco Fondue

This Privacy Policy outlines how Choco Fondue, the owner of www.ChocoFondue.me (“Platform”), handles and protects your personal data and information (“Information”). We understand the significance of your Information and are dedicated to safeguarding your privacy. By using our Services, you consent to the collection, processing, and use of your Information as described in this Privacy Policy.

References to “we”, “our”, or “us” refer to Choco Fondue, the owner of Choco Fondue. References to “user” or “you” denote you as an individual or legal entity.

WHAT INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following Information:

  • Information provided by you when filling out forms on our Platform, including during registration, subscribing to our Services, or participating in promotions.
  • Information you provide when reporting issues with our Platform.
  • Records of correspondence if you contact us.
  • General, aggregated, and non-personal Information.
  • Details of transactions and order fulfillments.
  • Information about your device and usage patterns, including IP address, operating system, browser type, and Cookies.
  • Your email address and/or mobile number from third parties, if you have consented to share this information.
  • Any other Information deemed necessary to enhance your experience on the Platform.

HOW WE WILL USE YOUR INFORMATION

We may use your Information for the following purposes:

  • To provide requested information, products, or services.
  • To offer location-based services and personalized content.
  • To fulfill contractual obligations.
  • To improve and personalize our Services.
  • To notify you about changes to our Services.
  • For marketing, promotional offers, and market research activities.
  • To administer incentives programs and sweepstakes.

TO WHOM WE MAY DISCLOSE YOUR INFORMATION

We may share your Information with:

  • Affiliates and non-affiliated service providers involved in providing our Services, subject to confidentiality agreements.
  • Marketing partners and advertisers for promotional purposes.
  • Third parties for business transfers or to comply with legal obligations.
  • Please note that our Platform may contain links to third-party websites with their own privacy policies, for which we are not responsible.

HOW WE STORE YOUR INFORMATION

Your Information may be transferred, stored, and processed by us or our suppliers in various locations. We will retain your Information as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

WHAT SECURITY MEASURES WE APPLY

We employ technical, administrative, and physical safeguards to protect your Information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and restricted access to authorized personnel.

While we strive to protect your Information, we cannot guarantee its absolute security due to the inherent risks associated with internet transmission.

HOW CAN YOU ACCESS AND AMEND YOUR INFORMATION?

You can access and update various details of your account, including recent orders, personal information, payment settings, and communication preferences, through the Platform. You may opt-out of marketing communications at any time.

Cookies are used on our Platform to enhance user experience. You can disable Cookies through your browser settings, although this may affect the functionality of our Platform.

WHAT IF WE CHANGE OUR PRIVACY POLICY?

We may update this Privacy Policy periodically to reflect changes in our business operations or legal requirements. Any updates will be posted on the Platform, and your continued use constitutes acceptance of the revised Privacy Policy.

HOW YOU CAN CONTACT US

If you have concerns about your Information or this Privacy Policy, please contact us at info@ChocoFondue.ae with a detailed description, and we will endeavor to address it promptly.