User Agreement (Terms of Use)

Effective Date: 01/12/2024


Welcome to Choco Fondue!

This User Agreement governs your access to and use of the Choco Fondue platform. By using our services, you agree to the terms outlined below. If you do not agree, please refrain from using Choco Fondue.

  1. Acceptance of Terms

By signing up or using Choco Fondue, you acknowledge and agree to be bound by this User Agreement and any associated policies, including our Privacy Policy and Cookie Policy.

  1. Use of the Platform
  • Eligibility: You must be at least 18 years old to use Choco Fondue.
  • License: Choco Fondue grants you a non-exclusive, non-transferable, and revocable license to use the platform for restaurant operations.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
  1. Merchant Responsibilities
  • Content Accuracy: You are solely responsible for the accuracy of menu items, descriptions, prices, and promotional content uploaded to Choco Fondue.
  • Copyright Compliance: Merchants must ensure that images, logos, and other uploaded content do not violate any copyright laws.
  • Backups: Merchants are encouraged to maintain backups of all uploaded data. We at Choco Fondue will make sure your data is regularly backed up at our end. However, Choco Fondue is not responsible for any data loss.
  1. Payment Terms
  • Free Tier: Initial users may access Choco Fondue for free as per the freemium model.
  • Paid Features: For premium features, fees will be detailed on our pricing page. Payments are due as per agreed terms.
  • Refund Policy: 6.1 Refunds are governed by the Choco Fondue Refund Policy. Please review it carefully before purchasing any paid features.
  1. Restrictions on Use

You agree not to:

  • Use Choco Fondue for unlawful purposes.
  • Misuse the QR system or payment gateway.
  • Upload harmful, offensive, or illegal content.
  1. Platform Updates and Changes

Choco Fondue reserves the right to:

  • Modify features or discontinue the service without prior notice.
  • Make updates that may temporarily interrupt access to the platform.
  1. Intellectual Property
  • All software, branding, and proprietary technology on Choco Fondue are owned by Choco Fondue.
  • Users are prohibited from copying or redistributing platform elements without permission.
  1. Limitations of Liability

Choco Fondue is not liable for:

  • Losses arising from system downtime or incorrect usage.
  • Errors or inaccuracies in merchant-uploaded content.
  • Third-party payment processing issues.
  1. Termination
  • By You: You can terminate your account at any time.
  • By Choco Fondue: Choco Fondue may suspend or terminate accounts for violations of this agreement or misuse of the platform.
  1. Dispute Resolution
  • All disputes will be resolved under the laws of emirate of Dubai in the United Arab Emirates.
  1. Contact Us

If you have questions regarding this agreement, reach out to:

Email: info@ChocoFondue.ae

Phone: 800 CHOCO (24262)

WhatsApp: +971567251577

 

SEVERABILITY AND WAIVER

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

TRANSLATION INTERPRETATION

These Terms and Conditions may have been translated if We have made them available to You on our Service.
You agree that the original English text shall prevail in the case of a dispute.

CHANGES TO THESE TERMS AND CONDITIONS

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.